Personal Technology Concierge

Here at Grayshark LLC, we pride ourselves on our ability to teach technology in a way that is simple to understand and easy to retain. Specializing in mobile technology, Apple products, social media, popular Internet trends, cordcutting, and a large variety of common applications, we can help you pick the right technology to suit your needs, learn how to use it, and most importantly, feel comfortable with it.

Why call Grayshark?

    Metro-Milwaukee Map

  • We come to you.
    Based in Milwaukee, we are centrally located to serve Milwaukee, Ozaukee, Washington, Waukesha, and Racine counties.
  • No pressure.
    Grayshark LLC is service-based, not sales-based. We help you buy the technology that will best suit your needs, not what costs the most, and you’ll learn how to use it at a pace comfortable for you.
  • Experience
    After decades of learning and using the latest technology professionally and as a hobby, we are perfectly suited to help you determine your needs, find the right technology, and learn to use your new and existing tech.

Available Services

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  • Purchase Advisor
    There’s a lot of technology out there, so don’t worry if you feel overwhelmed with what to purchase. We help you find the perfect computer, smart phone, tablet, or set-top box to suit your needs and your budget.
  • Training
    We offer one-on-one or group training to help you learn to maximize the technology in your life. From the very basics of using your phone, tablet, or computer through more specialized and advanced uses, we can meet your needs. There is no set script or text book, so the training can be personalized to fit your needs.
  • Problem Solving, Upgrades, and Backups
    Sometimes it’s better to give your existing hardware a bit of a boost instead of buying something entirely new. We can identify what upgrades are available to you, get the right hardware and software for your system, and install it for you. If something is glitchy or you can’t figure it out, give us a call and we’ll get it ironed out. Before we do anything, though, we back up your system so no data is lost.


    On-Site Services, Training, and Consulting
      $80 Per Hour – Minimum 1 hour appointment, billed in 15 minute increments after that.
      All backups are done to our external hard drive, then copied to DVDs or CDs, depending on size.
      $5 per DVD or CD, mailed directly to you for safekeeping within two weeks of the backup.